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Saying no at work without burning a single bridge
Couples therapist by day, this translates surprisingly well to office politics.
Offering an alternative instead of a flat no
Waiting 24 hours before responding to a big ask
Being specific about what you can do instead of vague
Not over-explaining the reason behind the no
Saying it out loud once before writing it down, it clarifies tone
Following up in writing so there's no ambiguity later
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